Contact Us

Store trading name: Lumiieren Inc. Store brand: Lumiieren.

Contact Lumiieren

Questions about jewelry, an order, delivery, or a return? Email support@lumiieren.com.

For an existing order, include your order number and a brief description of what you need. If an item arrived damaged or incorrect, attach clear photos so we can review the issue.

Customer support

Monday–Friday, 9:00am–5:00pm Eastern Time. We aim to respond within 24–48 hours.

Useful information

• Shipping information
• Returns and refunds
• Track your order
• Frequently asked questions

Before sending a return, contact us for the return address and instructions. An office or business address is not automatically a return warehouse.