Privacy Policy

Store trading name: Lumiieren Inc. Store brand: Lumiieren.

Last updated: October 15, 2026

This policy explains how Lumiieren handles personal information when you browse www.lumiieren.com, place an order, create an account, or contact us. For privacy questions or requests, email support@lumiieren.com.

1. Information we collect

Information you provide can include your name, contact details, billing and delivery addresses, order details, account information, and messages or photos sent to customer support. Payment providers process the payment details needed for your transaction.

When you use the store, we and the service providers that support it may also collect device and usage information, including IP address, browser, pages viewed, shopping activity, and cookie identifiers. Information may also come from services involved in payments, fraud prevention, delivery, or advertising.

2. How information is used

We use information to process payments and orders, arrange delivery, provide account functions, answer questions, handle returns, prevent fraud, secure the store, improve the shopping experience, and meet legal obligations. Where permitted and in line with your choices, information may also be used for marketing and measuring advertising.

Where data-protection law requires a legal basis, processing depends on the activity and may rely on fulfilling an order or other contract, compliance with law, legitimate interests balanced against your rights, or consent where required. You can withdraw consent for future processing without affecting earlier lawful processing.

3. Shopify and other recipients

Shopify hosts this store and processes information to provide and operate its services. Other recipients may include payment processors, delivery and fulfillment providers, customer-service tools, analytics providers, and advertising partners, as needed for the purposes described here. Shopify's own processing is also described in its privacy policy.

Information may be disclosed where required by law, to respond to a valid legal request, protect rights and prevent fraud, or in connection with a business restructuring or transfer. We do not treat a newsletter subscription or a purchase as unrestricted permission to use your information for unrelated purposes.

4. Cookies and marketing choices

Cookies and similar technologies can support the cart, remember preferences, secure the service, measure visits, and support personalized advertising. Where consent is required, use the cookie banner or privacy controls to choose whether to allow optional technologies. Browser settings can also control cookies, although blocking necessary cookies may affect shopping functions.

You can stop marketing emails using their unsubscribe link or by contacting us. Essential messages about orders or account security may still be sent. Where available and required by applicable law, privacy controls or a recognized Global Privacy Control signal can be used to request an opt-out of sale, sharing, or targeted advertising. For Shopify cookie information, see Shopify's cookie information.

5. Retention and security

Information is retained for as long as needed for the purpose for which it was collected, including fulfilling orders, resolving disputes, keeping required business records, and complying with law. The period depends on the information and applicable requirements. Reasonable safeguards are used to protect information, but no online system can promise complete security. Please do not send full payment-card details or account passwords to support.

6. International processing

Shopify and other providers may process information outside your country. Where cross-border safeguards are legally required, the relevant transfers must use an applicable lawful mechanism, such as recognized contractual safeguards or an adequacy decision.

7. Your privacy rights

Depending on where you live and applicable law, you may be able to request access, correction, deletion, a portable copy, restriction of processing, withdrawal of consent, or an objection to certain processing. You may also have rights to opt out of sale, sharing, or targeted advertising and to appeal a decision. These rights can be subject to exceptions, such as records we must keep by law.

Email support@lumiieren.com to make a request. We may need to verify your identity or an authorized representative's authority before responding. We will respond within the period required by applicable law. You may also complain to your local data-protection authority. Exercising a protected privacy right will not result in unlawful discrimination.

8. Children and third-party websites

This store is intended for general shopping by adults and is not directed to children. If you believe a child has provided information without appropriate permission, contact us. External websites and services have their own privacy practices; review their notices when you leave this store.

9. Updates and contact

Updates will be posted here with a revised date. Where a material change requires notice or consent under applicable law, we will provide it. Contact support@lumiieren.com with questions about this policy or the handling of your information.